Scientist, take up your role on social media
Attending seminars and networking events with colleagues was out of the question during the past year, and that’s not about to change anytime soon. Fortunately, social media can compensate for that absence of physical presence to some extent, Marcel Bogers says. The TU/e professor in the field of innovation drew up five principles for scientists who are reluctant to use social media. His suggestions were published on the website of prestigious science journal Nature.
One of the reasons why Marcel Bogers said ‘yes’ in 2009 to an appointment at a university located in a sparsely populated area of Denmark, was the existence of social media. This allowed him to remain in touch with his professional and personal network despite the fact that he was living “in the middle of nowhere.”
After a professorship in Copenhagen, Bogers decided to return to his alma mater in Eindhoven, where he has been serving as professor of Open & Collaborative Innovation with the department of Industrial Engineering & Innovation Sciences (IE&IS) since September. “My research fits in well with the innovative Brainport region, and we wanted to return to the Netherlands with our young family.”
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Ambassy
Between these various activities, Bogers was constantly looking for short and sometimes longer stretches of time to spend on his Twitter, LinkedIn and Facebook accounts. How does that pay off, apart from a steadily growing number of followers? “That’s always difficult to say, because there’s no way of knowing whether you would still have connected with people if you hadn’t used social media. But I have written articles and worked on projects with people whom I’ve met via social media.”
“I also made useful contacts outside academia: in industry and the policy sector, and this sometimes leads to applications of your research in practice. It was great that I got to know the Dutch ambassador in Denmark via Twitter after I had just moved to Copenhagen. That resulted in us co-organizing lunch seminars at the embassy.”
Bogers – who was named Highly Cited Researcher in 2019 and 2020 – also dares to make the cautious claim that his high follower account on Twitter doesn’t hurt his citation score. “Share your research via social media, this way your peers will take notice of your research much sooner than when they read about it in a journal.”
Encouragement
Bogers believes that colleagues who categorically refuse to use social media, miss out on an opportunity. “I benefit a great deal from it. It facilitates communications with colleagues and participation in communities, and it increases your visibility.” That’s more true now than ever before, since practically all seminars and other meetings take place online due to the corona pandemic.
Bogers: “Even though you can’t replicate certain fundamental aspects of a physical meeting – think of creativity and serendipity that can result from coffee machine encounters –, we’ve learned over the past year that much can be done online. This means that people will continue to travel less often after the pandemic, partly for reasons of sustainability.”
In a post-pandemic world with fewer real life meetings, social media can help us stay in touch and make new connections all across the world. Bogers decided to offer other scientists some encouragement and drew up five principles for social media, which he sent to Nature’s online Correspondence section.
Ambassy
Between these various activities, Bogers was constantly looking for short and sometimes longer stretches of time to spend on his Twitter, LinkedIn and Facebook accounts. How does that pay off, apart from a steadily growing number of followers? “That’s always difficult to say, because there’s no way of knowing whether you would still have connected with people if you hadn’t used social media. But I have written articles and worked on projects with people whom I’ve met via social media.”
“I also made useful contacts outside academia: in industry and the policy sector, and this sometimes leads to applications of your research in practice. It was great that I got to know the Dutch ambassador in Denmark via Twitter after I had just moved to Copenhagen. That resulted in us co-organizing lunch seminars at the embassy.”
Bogers – who was named Highly Cited Researcher in 2019 and 2020 – also dares to make the cautious claim that his high follower account on Twitter doesn’t hurt his citation score. “Share your research via social media, this way your peers will take notice of your research much sooner than when they read about it in a journal.”
5 principles for social media
By Marcel Bogers
1 see and be seen: communication is two-way, so listen to others
2 select and specialize: focus on those things that suit you
3 serve: think about where you can add most value
4 socialize: don’t forget about relationships just because they’re digital
5 strategize: make social media part of your overall communication strategy
When Bogers started with Twitter, he decided to simply send tweets in which he shared some interesting articles, research results and practical examples that he had come across. Today, a decade later, his account has grown into an ‘information hub’ for his research topic: open innovation. “That’s the value I add. Anyone can pick a role, something that suits you. If you’re a junior researcher, don’t think that you need to know all the answers first before you can make a useful contribution; perhaps your role is to ask questions that are relevant to your field.”
Beard
What advice does Bogers have for colleagues in academia who are thinking: perhaps it’s time for me to finally embrace social media, but where do I start? “The first step is to get a good insight into your digital presence: how easy is it for people to find you online? What do you find when you google yourself? Do you have an up-to-date website, for example, or a profile on Google Scholar?”
Also consider, Bogers suggests, the balance between your active and passive (meaning how well people can find you) presence on various media platforms. “When you’re not active on Twitter even though you have an account, that one researcher at that seminar can still find you and tag you in an interesting tweet.”
And then there’s the balance between your personal and professional identity on social media: how much personal information do you share? Bogers says that on Facebook in particular, professional and personal lives– or professor Bogers and Marcel – have become intertwined. “I’ve decided to embrace that. At this point, the length of my beard, which has gotten somewhat out of hand during the lockdown, has become a topic of discussion between my mother and a fellow professor from Florida on my Facebook page.”
To those who have decided on a social media platform to be active on, the role they want to fulfil, and the extent in which they wish to be present online, Bogers has the following advice in conclusion: “simply set something up that suits you, and subsequently gradually create added value and grow.”
"Don’t be shocked by negative reactions"
When you have a question about social media and decide to call TU/e’s Communications Expertise Centre (CEC), Pascal Appel will pick up the telephone. “I’m responsible for TU/e’s own social media accounts, but we also provide training sessions on demand, for example when a research group wants to work with LinkedIn.”
Social media campaigns can only be successful if the initiative comes from the scientists themselves, Appel says. “It’s an inherent part of the culture in Brabant – which is quite dominant at TU/e – to be reticent when it comes to these things, because: ‘it’s not about me, but about the research.’” People often become interested only after they realized that a fellow scientist accomplished something via social media.
Tips
That is why Appel has the following tip: don’t start using social media because someone else says so, but because it was your own decision to improve your digital presence. And don’t be shocked when people react negatively to your messages. “You will undoubtedly receive negative reactions. Don’t panic, don’t immediately start blocking accounts, but think of it as an opportunity to get acquainted with different points of view.”
Like Bogers, Appel points out that reciprocity is key in social media: “Don’t just send, but also react to others. Congratulate people with their successes, for example.” Social, incidentally, doesn’t mean that you should share personal information with everyone. “Some scientists choose to open two accounts on the same media platform: one for business purposes and one for personal contacts.”
No worries
Employees need not worry that the university will be breathing down their necks. “We’re not reading people’s tweets all day long, the webcare team only sees messages in which TU/e is tagged. In addition, we assume the best in scientists, in fact, TU/e actually encourages a variety of opinions!”
Questions about social media? socialmedia@ tue.nl
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