The survey will be very similar to the large-scale research conducted four years ago. This time, the questionnaire will include questions regarding issues that didn’t score great last time, such as the aftercare provided by security after an incident.

Lighting and green areas will also be asked about this time around. “Back then, certain areas were considered less safe by people than others. Those have been adjusted, so we’d like to know how campus folk experience those places today”, says TU/e Safety & Security manager Mirjam Jahnke. Hay Becks, team leader Security, is eager to learn how users experience lighting on the new Green Strip.

Other survey topics include aggression and conflict management on campus. According to Jahnke, many TU/e receptionists have noticed their clients are becoming more and more articulate and assertive: “And that’s not necessarily a good thing.” To improve their skills dealing with ‘tough’ customers, receptionists from several departments have taken a course.

The results of the survey will probably be available around mid November. The previous score of 98 percent of TU/e people feeling safe on campus will be hard to match, says Jahnke. “That score was extraordinary, we hadn’t expected that. Especially since, as a city, Eindhoven didn’t score well on safety at all that year.” The number of incidents on campus has not increased, however, so that shouldn’t lower the score.

Jahnke does hope the response rate will be higher than last time, when 35 percent of respondents returned the survey. This year, Jahnke hopes that to be forty percent.

On October 7, the survey will be e-mailed to all students and faculty, both in English and Dutch. The results for Dutch and English respondents will also be available separately.